IBM® defines Social Business as a business that embraces networks of people to create business value. Social businesses embrace technology to enhance relationships between employees, customers and partners.
IBM’s Social Business Xchange is an online series dedicated to this very topic. Every four weeks you’ll receive an email from IBM with a link to a new resource that will extend your knowledge, including research summaries, whitepapers, case studies, videos, infographics and more.
Depending on your area of interest, you can choose from the following streams:
Create a Smarter Workforce – For HR professionals and others responsible for enhancing cross-organisation collaboration and productivity
Learn how, by becoming a ‘smarter workforce' you can attract and leverage the best people, capitalise on collective intelligence, and inspire your workforce to maximise business outcomes.
Create Exceptional Customer Experiences - For Marketing, Sales and Customer Services professionals
Learn how, by becoming a ‘social business’, you can increase your organisations ability to create, deliver and optimise engaging online experiences to cut costs, streamline processes, drive top-line growth and enable truly differentiated, and personal online experiences for your customers or citizens.
Deliver Solutions with Confidence and Flexibility - For ICT professionals
Realise your organisation’s vision to become a ‘social business’ by creating and delivering flexible new solutions leveraging collaboration, mobility, social, cloud and data technologies.
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Please also confirm, change or add to your choice of streams below
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